A customer portal your shippers actually use — they see their loads with a pickup-to-delivery status timeline, download shared PODs, documents, and invoices, and message your dispatch team, without calling in.
Every status call and emailed POD is time your office does not have. TruckerPro puts that self-serve, with portals for the three groups that keep contacting you — your customers, your carriers, and your drivers — each seeing only what they should, on your brand.
A customer portal your shippers actually use — they see their loads with a pickup-to-delivery status timeline, download shared PODs, documents, and invoices, and message your dispatch team, without calling in.
Online invoice payment — customers can pay an invoice by card from the portal, so you get paid faster and chase fewer statements.
A carrier portal for brokered freight — carriers sign in with a secure token to view and accept or counter your tenders, post available capacity, upload insurance and authority documents, and see and QuickPay their payables.
A driver portal and mobile app — drivers see assigned loads, update status through pickup, transit, and delivery (with a post-trip inspection step before delivery), upload PODs per stop, submit expenses with receipt photos, and view and dispute their own pay stubs.
Everyone sees only what they should — documents are shared to the customer portal deliberately, carrier logins are token-based with expiry and revocation, and each portal is a separate, hardened session from your main TMS.
Your brand, your domain — the customer portal can run on your own custom domain with your logo and colors, so it looks like your company rather than a third-party tool.
Two-way messaging in context — customers and drivers message your team against a specific load, so the conversation stays attached to the shipment instead of scattered across inboxes and texts.
Less inbound work for your office — self-serve tracking, documents, payments, and paperwork cut the status calls, POD-email requests, and pay questions your dispatchers field every day.
Book a walkthrough or start your trial and get dispatch, compliance, files, and integrations in one platform.
Start Free TrialA trucking customer portal is a secure website where your customers — the shippers and brokers whose freight you haul — can serve themselves instead of calling your office. In TruckerPro they can see their loads and status, download proof of delivery, documents, and invoices, pay an invoice online, and message your dispatch team. It cuts the check calls and document-email requests that eat a dispatcher's day.
Customers log in (after you invite them) to a dashboard of their loads, open any load to see a pickup-to-delivery status timeline, download the documents and PODs you have shared with them, view and pay their invoices, and message your team about a specific load. They see only their own loads and only the documents you choose to share.
Yes. When your company has online payments set up, customers can pay an invoice by card directly from the portal, which shortens the time from delivery to cash and reduces the statements you have to chase.
Yes. For brokered freight, carriers get a separate token-based portal where they can view and accept or counter your load tenders, post the capacity they have available, upload their insurance and authority documents, and see and request early payment (QuickPay) on their payables. Carrier logins expire and can be revoked, and they are kept separate from your internal TMS.
Drivers use a web portal and a mobile app to see their assigned loads, update status through pickup, transit, and delivery, complete a post-trip inspection, upload proof of delivery photos per stop, submit expenses with receipts, and view — or dispute — their own settlements and pay stubs. It keeps drivers self-sufficient and their paperwork flowing into the office automatically.
Yes. The customer portal supports white-labeling — your logo, colors, and login page — and can run on your own custom domain, so your customers experience it as your company's portal rather than a third-party product.
Yes. Each portal is a separate, hardened session from your main TMS. Customers are added by invitation, carrier access uses expiring, revocable tokens with single-session enforcement, and everyone sees only their own data — a customer sees their loads, a carrier sees their tenders and payables, a driver sees their assignments and pay.