Clearinghouse Tracking

FMCSA Drug & Alcohol Clearinghouse Software

The Clearinghouse is a federal database, not a compliance system. It will tell you what it knows when you ask, but it will not tell you that you forgot to ask. That gap — between the obligation and the reminder — is where carriers get written up.

Annual limited queries carry a due date — the obligation appears in the same alerting stream as medical cards and MVRs, instead of depending on someone remembering.

Pre-employment full query tracked in the hiring workflow — the query becomes a step in onboarding rather than a separate portal visit that may or may not be recorded.

Status lives in the driver qualification file — available Clearinghouse evidence can sit with the rest of the Part 391 record for a qualified reviewer to validate before producing a review packet.

Roster-wide view — see at a glance which CDL drivers are current and which are approaching their annual query date.

Part of the wider compliance picture — Clearinghouse status, medical certification, MVR review, and license expiry all in one alerting system.

What the Clearinghouse actually requires

Two distinct obligations apply to employers. Before hiring a CDL driver, you must run a full query, which requires the driver specific consent registered in the Clearinghouse itself. Then, for every CDL driver you employ, you must run a limited query at least once every twelve months, which relies on a general consent you obtain and retain.

A limited query tells you only whether information exists in the driver record. If it does, you must follow up with a full query within twenty-four hours and the driver must be removed from safety-sensitive functions until it is resolved. That twenty-four-hour window is why the status needs to reach someone rather than sitting in a portal.

The records themselves also carry a retention obligation — you must retain query records for three years, in line with the wider Part 391 retention requirement.

Why the annual query is the one that gets missed

Pre-employment queries are rarely missed, because hiring is an event with a checklist attached. The annual limited query has no such trigger. It comes due twelve months after the last one, on a per-driver schedule, quietly, while the operation is busy doing something else.

For a fleet with thirty CDL drivers, that is thirty independent annual deadlines scattered across the calendar. Tracking them on a spreadsheet works until someone is on vacation during a busy week. Treating each as a dated requirement inside the driver record, with alerting ahead of the due date, is the only approach that holds at scale.

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Frequently Asked Questions

How often must I run a Clearinghouse query?

A full query before hiring any CDL driver, and a limited query at least once every twelve months for each CDL driver you employ. The annual limited query is per driver, so a thirty-driver fleet has thirty separate annual deadlines spread across the year.

What is the difference between a full and a limited query?

A limited query tells you only whether information exists in the driver Clearinghouse record. A full query returns the details. If a limited query indicates information exists, you must conduct a full query within twenty-four hours, and the driver must not perform safety-sensitive functions until the matter is resolved.

Does this software run the queries for me?

It tracks the obligation, the status, and the evidence — when a query was run for each driver, when the next one is due, and what the qualification record shows. The queries themselves are performed through the FMCSA Clearinghouse, which requires your registered employer account and the appropriate driver consent.

How long do I have to keep query records?

Three years, consistent with the broader Part 391 retention requirement. Because records must survive a driver departure, files are archived rather than deleted when someone leaves.

What happens if I miss an annual query?

It is a violation that will be cited in a compliance review, and it is one of the more commonly found ones precisely because nothing prompts the annual query naturally. The practical remedy is to make each driver annual query a dated requirement with alerting, rather than a task someone is expected to remember.

Does Clearinghouse status appear in audit packets?

Yes. Because Clearinghouse tracking is part of the driver qualification record rather than a separate system, generated audit packets include it alongside the medical certificate, MVRs, previous-employer verifications, and the rest of the Part 391 file.

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